Vvjili's Responsible Gaming Policy

Responsible gaming means treating gaming as a healthy form of entertainment — not a source of financial stress or emotional dependency. At vvjili, we believe every member's gaming experience should be enjoyable, controlled, and mindful.

Online gaming has become a popular form of entertainment, with millions of people enjoying it in their leisure time every day. Like any form of entertainment, though, gaming calls for moderation and awareness. vvjili's responsible gaming policy is built on three core pillars.

• Awareness: Stay clearly aware of your own gaming habits and limits.
• Control: Set limits on your time and spending before you start.
• Support: Never hesitate to ask for help when you need it.

The core of responsible gaming is simple: gaming should never have a negative impact on your life. Playing at the expense of your family, work, studies, or financial stability is never the right call. vvjili helps you enjoy gaming while staying within those healthy boundaries.

People do not always realize when their gaming habits are becoming problematic. The warning signs below can help you — or someone you know — get support before things escalate.

• Spending beyond your budget and chasing losses by placing more bets to try to win back what you've lost.
• Spending far more time gaming than planned — even skipping sleep or meals to keep playing.
• Being unable to stop or cut back on gaming despite repeated attempts.
• Gaming causing damage to relationships with family, friends, or colleagues.
• Lying about gaming or hiding it from family members.
• Turning to gaming as a solution to financial problems.
• Feeling restless, irritable, or mentally uncomfortable when not playing.
• Prioritizing gaming over daily responsibilities, studies, or obligations.

Building responsible gaming habits does not have to be difficult — it just takes a few mindful steps. vvjili's experienced team has put together the tips below to help you.

Vvjili puts you in full control of your gaming experience. From your account settings, you can set or adjust any of the limits below at any time.

The figures above reflect our members' usage rate of responsible gaming tools.

1. 1
   Deposit Limit Set a daily, weekly, or monthly cap on your deposits. Limits take effect immediately once configured.
2. 2
   Loss Limit Set a limit on how much you're willing to lose within a given period. Once you reach that limit, your game will stop automatically.
3. 3
   Session Time Limit Set a time limit for how long you play in one session. Once the limit is reached, you will receive an automatic reminder.
4. 4
   Bet Limit Set a maximum stake per bet before you start. A single large bet can wipe out your entire budget.
5. 5
   Cooling-Off Period For a short-term break, you can temporarily deactivate your account for anywhere between 24 hours and 30 days.

Vvjili has built a range of dedicated tools to help members stay in control of their gaming. They are completely free and available to use at any time.

If you feel you need a longer break from gaming, vvjili's self-exclusion program is the most effective option. It completely deactivates your account for a set period of time.

While self-exclusion is active:

• You will no longer be able to deposit or play.
• Your existing balance can be withdrawn.
• Promotional emails and notifications will be turned off automatically.
• To reactivate your account after the period ends, you'll need to contact support.

Vvjili strictly prohibits anyone under 18 from participating in any gaming activity. We believe protecting minors is not just a legal obligation — it is our moral responsibility.

• Age verification is mandatory at registration.
• Additional identity documents may be requested in suspicious cases.
• If you share devices at home, use a password lock on your account to keep it secure.
• Using parental control software is recommended to protect children.

If you have any concerns about your gaming — whether for yourself or someone close to you — vvjili's support team is always here to help, with complete confidentiality.

You can also reach out to a local mental health professional or counselor for expert support. Gaming addiction is a health condition, and there are effective solutions available.